Client Login - Roanoke

Client Login

Roanoke is committed to facilitating and managing the customs bond, ATA Carnet, and insurance processes by providing 24 hour access to online platforms tailored to transportation and logistics providers. Our automated applications works in tandem with our expertise, delivering the support and service our clients expect and deserve.

Access our online application support team day or night to:

  • Request a special quote on your Open Cargo Policy
  • Request approval of a customs single transaction bond
  • Report a cargo claim
  • Order bonds and marine cargo certificates
  • Access customs bond riders, applications, a reference manual and more
  • Access marine cargo reporting forms, selling tools and a comprehensive Cargo Insurance Manual
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FastBond™

FastBond™ is a highly advanced and flexible tool that allows users to issue Single Transaction Bonds and Continuous Bonds on-line and provides customs brokers unprecedented control over your workflow and timing of critical information. With FastBond, you will increase efficiencies, reduce potential data error during the issuing process and ultimately support your client retention efforts.

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CoverageDock™

CoverageDock™ is an online application providing you with an automated approach to administer and control your cargo policy. CoverageDock™ filters shipment details to reduce errors and eliminate coverage mistakes when issuing insurance certificates. It also is designed to keep users within their underwriting authority and expedites the turnaround process of special quotations.

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CarnetsOnline

CarnetsOnline enables you to apply for your ATA Carnet, request your ATA Carnet bond, and even request ATA Carnet Cargo Insurance in a one single application. Roanoke’s automated system manages more ATA Carnets than any other in the nation. We were the first official Service Provider appointed by the United States Council for International Business and have been serving your ATA Carnet needs for over 35 years.

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PolicyTrack

PolicyTrack is an online system here to help you efficiently manage your Business Insurance Program. It’s designed to help you expedite important administrative tasks and report claims. Issue Acord® Certificates of Insurance, manage your list of certificate holders, report a claim, view policy information, or print a copy of your auto ID card.

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653
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US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


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CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2025 Roanoke Insurance Group Inc.

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