Systems Support

Roanoke has offices around the country and offers follow-the-sun service hours. You can count on fast and reliable support for all of our online applications.

Please reach out to your personal service contact if you’re calling within our usual business hours: 8:30 AM to 5:00 PM in your local time zone, Monday – Friday.

If you need additional support or after hours support, please direct your request to one of the following:

FastBond^TM Support
800.ROANOKE
fastbond@roanokegroup.com
Service Hours: Monday-Friday 8:30-5:30 PM CT (after hours support at 847.612.8082)

CoverageDock^TM Support
800.ROANOKE
coveragedock@roanokegroup.com
Service Hours: Monday-Friday 7:30-5:00 PM CT

CarnetsOnline^TM Support
800.ROANOKE
carnets@roanokegroup.com
Service Hours: Monday-Friday 7:30-7:00 PM CT (after hours support at 630.220.2405)

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Who We Serve

Resource Center

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173

CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Systems Support

Solutions that Go the Distance.