Systems Support
Roanoke has offices around the country and offers follow-the-sun service hours. You can count on fast and reliable support for all of our online applications.
Please reach out to your personal service contact if you’re calling within our usual business hours: 8:30 AM to 5:00 PM in your local time zone, Monday – Friday.
If you need additional support or after hours support, please direct your request to one of the following:
FastBondTM Support
800.ROANOKE
fastbond@roanokegroup.com
Service Hours: Monday-Friday 8:30-5:30 PM CT (after hours support at 847.612.8082)
CoverageDockTM Support
800.ROANOKE
coveragedock@roanokegroup.com
Service Hours: Monday-Friday 7:30-5:00 PM CT
CarnetsOnlineTM Support
800.ROANOKE
carnets@roanokegroup.com
Service Hours: Monday-Friday 7:30-7:00 PM CT (after hours support at 630.220.2405)