July 02, 2018 | Industry Insights

Recent ACE Fix May Cause More Entry Rejections

Share This:
Featured Image

By: Matthew L. Zehner – Vice President, Surety Information & Analysis

For some time ACE was not properly matching the entry filed by the customs broker to the eSTB. It was only matching on 4 of the 5 data elements (not matching entry type). The entry should match exactly to the information filed on the bond using these five data elements:

  • Importer Number
  • Entry Number
  • Surety Code
  • Bond Amount
  • Entry Type

 

On June 27, CBP implemented the fix for this, which may lead to you experiencing a higher number of errors when you file your entries. The typical example we found most often occurs when the bond is for entry type “01” and the entry’s entry type code is “11” (and vice versa).

Should you experience an error when trying to file an entry against an eSTB, reconfirm that all five elements match for both the eSTB and the entry. It could very likely be the entry types are not the same. If the entry needs updating, you can resolve the problem by correcting it in your ABI software and refiling the entry. If the bond needs changing to allow for a successful match, the existing eSTB must be voided in ACE and a new eSTB created before you can retransmit your entry.

Roanoke’s FastBond is capable of sending a void to ACE on an eSTB as long as the bond/entry match has not occurred. Our Bond Service Team is here to assist with any bond corrections needed; please reach out to us at 1.800.ROANOKE (800.762.6653) for assistance.

Share This:

Related


New Report by BSI Global Intelligence Outlines Leading Causes of Increased Theft

Increased Prices of Fuel, Agricultural Products, and Other Goods are Leading to Increased Theft In partnership with Roanoke, BSI’s Global Intelligence Analysts have provided a high-level outlook on the top supply chain risks expected in upcoming months, based on data and trends from the first three quarters of 2022. BSI’s data shows that thieves globally are increasingly targeting agricultural products, employee belongings, and automotive parts. This is partially due to increased food insecurity worldwide, and inflation driving up the prices of goods like agricultural products and fuel. The combination of these two factors makes these goods more lucrative to steal. […]

Industry Insights

Roanoke Appoints a New Regional Vice President and Head of Sales

Roanoke has appointed two key leaders to new roles, effective November 1, 2023. Please join us in congratulating Patrice Lafayette for accepting the position of Regional Vice President, Western Region, and Grant Goldsmith, who has accepted a position as Head of Sales. Patrice has been a steadfast leader of Roanoke’s Western Region for more than 17 years. She started her career as a Bond Account Manager and has held several roles during her tenure, including Bond Manager and Director of Sales for the Long Beach Sales team, and most recently, has been responsible for managing relationships with many of our […]

Industry Insights

2024 NCBFAA Scholarship & Application Announcement

Roanoke Insurance Group is delighted to once again sponsor  a $5,000 scholarship to students intending to join the trade industry. The National Customs Broker and Forwarder Association of America (NCBFAA) offers this $5,000 scholarship award yearly and will be presented to the winner at the NCBFAA annual conference in April 2024. The topic for this year’s scholarship will be “What are the key steps an organization should take to ensure that training, auditing, and engagement with a licensed customs broker and the sharing of industry information are effectively relayed to all employees, as well as properly documented to substantiate compliance […]

Events, Industry Insights

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2024 Roanoke Insurance Group Inc.

Better Business Bureau logoCoverholder at Lloyd's logo