CBP Steps up Collection Efforts

Roanoke Insurance Group is excited to announce the formation of our Client Experience department. This new department will be led by Amanda Barlow, who has served our clients in a variety of capacities throughout her tenure at Roanoke. Most recently as the Regional Vice President of our Western region. Roanoke’s Kylie Reinert will join Amanda in building our Client Experience Department as Client Success Enablement Manager, which is a role she has been performing for the past year. The Client Experience team will be laser-focused on one overarching goal—to identify and implement strategies which make it easy and enjoyable for […]

The liability landscape for the trade and transportation industry is changing. Carrier accidents on the road resulting in bodily injury and property damage (BIPD) claims pose a real financial threat to brokers, forwarders, and other transportation intermediaries. Recently, the number of large trucks involved in fatal crashes and the resulting jury awards have skyrocketed. Inconsistent application of the law has put the burden of these “nuclear verdicts” on not just the carriers but also the broker-forwarders responsible for hiring the carriers. This volatile litigation landscape and the rise in “nuclear verdicts” has specifically led to two related issues for transportation […]

Roanoke has appointed two key leaders to new roles, effective November 1, 2023. Please join us in congratulating Patrice Lafayette for accepting the position of Regional Vice President, Western Region, and Grant Goldsmith, who has accepted a position as Head of Sales. Patrice has been a steadfast leader of Roanoke’s Western Region for more than 17 years. She started her career as a Bond Account Manager and has held several roles during her tenure, including Bond Manager and Director of Sales for the Long Beach Sales team, and most recently, has been responsible for managing relationships with many of our […]