July 24, 2017 | Corporate Communiqué

Changes to our Bond Renewal Invoices take effect on August 1st

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For customers that receive our bond renewal invoices via email, note that we are updating our process to better service you! Following are the changes to be implemented on August 1st, for our October 2017 bond renewals:

Our emails will be sent from a new email address, roanoke.report.center@roanokegroup.com. You may need to update your email settings to prevent our messages from getting blocked by your spam filters.
Our renewal invoice format has a new look, providing you with more transparency. Additional payment options are now provided on our invoices for your convenience.

For now, the updates only apply to our bond renewal notices. Look for future notices from us when we streamline our other invoice types for our other product lines. We hope you enjoy the new features and look forward to providing you with more flexible invoicing and payment options in the near future!

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Colleen Clarke Elected to AAEI Board of Governors

Roanoke Insurance Group, Inc. is proud to announce the election of Colleen Clarke, Vice President of Surety & Trade Relations, to the Board of Governors for the American Association of Exporters and Importers (AAEI). Clarke serves as co-chair of the AAEI Customs Committee and continues her industry leadership by advising members on the facilitation of […]

Corporate Communiqué, Events

Happy Fourth of July!

To all our clients & friends from sea to shining sea, we at Roanoke wish you a happy & safe Fourth of July! In celebration of Independence Day, our offices will close at 1pm on Friday, July 2nd. We will remain closed on Monday, July 5th and resume normal business hours on Tuesday, July […]

Corporate Communiqué

2022 NCBFAA Scholarship Accepting Applications

Roanoke Insurance Group is proud to again sponsor the 2022 National Customs Broker and Forwarder Association of America (NCBFAA) $5,000 scholarship awarded to a student intending to join the trade industry. The award will be presented at NCBFAA annual conference in May. Our 2021 recipient Daniela Piperno’s reason for applying for the scholarship: “Advancing my […]

Corporate Communiqué

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

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800-762-6653

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Changes to our Bond Renewal Invoices take effect on August 1st

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