News & Insights

NCBFAA Educational Institute (NEI) strives to provide customs brokers and forwarders with the knowledge and skills necessary to maintain high standards of professional development to compete in the job market and advance in their career. Partnering with NEI, Roanoke believes keeping your management and staff informed is beneficial to your bottom line. Watch for further details about these upcoming webinars or call 1-800-ROANOKE ext. 1252 with any questions. We are the scheduled presenters in the following NEI webinars: October 2, 2013: Marine Cargo Insurance – The Basics October 24, 2013: Employment Practices Liability, Crime, Kidnap and Ransom Coverages November 13, […]

Roanoke Trade and the Airforwarders Association participated in a conference call with the Federal Motor Carrier Safety Administration (FMCSA) regarding the upcoming deadlines established by MAP- 21 (refer to our July 10, 2012 email communication for further MAP-21 information). In a continuing effort to keep our customers informed, please click here for a summary of that call.

Starting with Importer Security Filings (ISF) due on or after July 9, 2013, US Customs and Border Protection (CBP) will begin to use liquidated damages as an enforcement tool for compliance. For over 3 years, CBP relied on outreach, education, and port examinations for non-compliant ISF Importers.

CoverageDock™ has introduced a new feature! Soon you’ll be able to makes changes to a certificate that is confirmed in CoverageDock™ until such time as you actually print the original document. Presently, any changes you request push the shipment into a referral status. This change will be implemented upon the renewal date of your policy.

We anticipate our move will be a smooth transition, however, should an urgent matter arise and you are unable to reach a staff member, please contact Sheila Skipper at 832-498-9432.

The National Customs Brokers & Forwarders Association of America, Inc. (NCBFAA) is hosting a one-hour webinar on Marine Cargo Insurance…How Do I Turn Service Into Sales? Join us on Wednesday, January 30th at 1PM ET. Jackie Adamson, Regional Vice President of Roanoke Trade’s Charleston office will be the featured speaker.