News & Insights

It is with tremendous sorrow that I must inform you that Billie Sullivan passed away early on the morning of December 1, 2020 rather unexpectedly with heart complications. Fortunately her beloved son was by her side. Billie had two children, Sean and Nicole and three grandchildren, Chloe, Michael and Ryan, and she had been excitedly awaiting one due in the next few weeks. Billie Sullivan, Vice President Underwriting, had worked for Roanoke for 40 years, and her claim to fame was bringing Roanoke the ‘Transportation Advantage Policy’ (TAP) when she joined the company (some remember it was once called the […]

December 04, 2020

    Roanoke will take time to celebrate family and friends this Thanksgiving by closing our offices at 1:00pm on Wednesday, November 25th and reopening at 8:30am on Monday, November 30th. Wishing everyone a wonderful holiday!

November 25, 2020

Customs Bond Roundtable Webinar Thursday, December 3rd at 12:00pm CT Sleigh bells ring, are you listening? Soon many will be building snowmen, hanging stockings and competing to find out who has the best ugly sweater. Before the frenzy begins, we hope you will make plans to join us for a special holiday edition of our Customs Bond Roundtable webinar series. These webinars are designed to focus on the issues that matter most to you, our customers and partners. Because financial fallout from COVID-19 and recent trade wars are causing underwriters to examine your clients’ bonds more closely than ever. Your […]

November 11, 2020

  Today and every day, we humbly thank our American service members and their families for their courage and sacrifice. On Veterans Day, we take a special moment to honor and remember those who have served and those who made the greatest sacrifice for our country.

November 11, 2020

  eBond is the fastest customs bond filing system ever, and it’s about to be even faster and easier. The Road to eBond Customs bonds used to be issued on typewriters. Across the country entry writers for customs brokers would hammer out importer information onto green, pink, and yellow sheets of carbon paper, and these paper pages were delivered by messenger or mail to the CBP office at the local port. There the bonds waited for their Customs Control Number stamp and delivery back to the broker or agent. Then in the 2000’s, the bond filing process went digital. Processing […]

November 10, 2020

Ghostly Greetings from Your Friends at Roanoke!   We hope you carve out some time for some ghoulishly good fun. Have a safe and Happy Halloween!

October 30, 2020