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Effective Monday, March 16th—In order to operate safely and responsibly for our employees, clients and partners during the COVID-19 impact, most of our employees will begin working from home until further notice. Thankfully, we are fully prepared! We have laptops, VPN, office phone routing, mobile phones and other mobility to maintain “business as usual” which will provide you with the service and support you deserve and require. Client applications such as FastBond®, CarnetsOnline®, Coveragedock®, and PolicyTrack® are all still available 24/7 as well as technical support. ATA Carnet office pick-up will NOT be available until further notice but we will provide next day delivery. […]
The long-awaited changes to Incoterms® by the International Chamber of Commerce (ICC) are complete and published as Incoterms® 2020. Overall, the changes are regarded by the trade as positive, however, there are notable changes that should be carefully studied. In this webinar our speakers will address the following: • Refresher of Incoterms® history, purpose and use. • Review of most common Incoterms®. • Discussion of changes under Incoterms® 2020. • Practical observations and recommendations for sellers and buyers. Make plans today to join us on Wednesday, March 18th at 12pm CT for this informative event presented by Rick Bridges, […]
Karen Groff, president of Roanoke Insurance Group, was featured on the FREIGHTWAYS “What the Truck?!?” show at AirCargo 2020 in Nashville. Alongside Dooner and Chad, Karen shared everything a Freight Forwarder needs to know about ATA Carnets. The trio kicked off their rollicking conversation with the basics on what the sometimes misunderstood ATA Carnets really are and why they are an important tool for Freight Forwarders. Simply put, an ATA Carnet is an international customs document that functions like a passport for your goods. The ATA Carnet allows you to take merchandise into participating foreign countries without paying duties or taxes. You can even transit through multiple foreign countries or return to the U.S. and leave […]
We are pleased to announce Amanda Barlow as our newly appointed Regional Vice President (RVP) of our Western Division. Amanda brings nearly two decades of experience supporting the trade community, and six years as part of Roanoke’s management team, primarily in ATA Carnet and more recently heading up our Client Experience initiative across all product lines. Many of our clients have had the opportunity to meet, work and network with Amanda Barlow over the years. Amanda has been a constant and approachable Roanoke leader at industry events, reinforcing our commitment to long-standing relationships with our clients and our industry. Amanda […]
We are pleased to announce Matt Reese as our newly appointed Regional Vice President (RVP) of our Midwest Region. He will succeed Joe Chillino, who has accepted a position within Roanoke as Vice President, Brokerage Operations and Administration. Matt has spent more than two decades focused on the risk management needs of the international trade and logistics community. Highlights include his time at Trade Insurance Services (later merged into Roanoke), leading a Trade & Logistics practice at Near North, and heading the supply chain sales initiative for Aon. Matt is a recognized leader in the trade and logistics community on […]
Roanoke Trade is proud to announce that Patrice Lafayette has been appointed to the Board of Directors of the Foreign Trade Association (FTA). Patrice is the Director of Sales for Roanoke Trade’s Western Region and she has been an active member of the FTA for almost a decade. This appointment furthers her commitment to serving as an informative resource on international trade topics affecting both the private and public sectors. “This two-year appointment to the Board of Directors is an honor, especially at this point in my career,” she noted. “I look forward to helping FTA further their mission as […]
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