News & Insights

Due to the effects of Hurricane Harvey and the safety of our employees, our Houston office will remain closed today, Monday, August 28th. Should you have a question regarding your account or need to speak with a service representative, we are prepared to offer assistance. Feel free to reach out to us at 1.800.ROANOKE (1.800.762.6653), […]

August 28, 2017

  If you find you have been affected by Hurricane Harvey, Roanoke Claim Services is ready to help. We are keeping a close watch on this major storm and, as always, are dedicated to helping you with your claims. Reporting a claim to Roanoke is easy. For Marine Cargo Claims: Report your loss directly in […]

August 25, 2017

Increasingly more businesses are turning to intermodal transport – using multiple modes of transportation (rail, ship, truck) – as a result in large part to current market conditions in the trucking sector. Unstable fuel prices, driver shortages, infrastructure challenges, truck capacity, and federal regulations limiting the number of hours drivers can be on the road […]

August 24, 2017

The annual NCBFAA Government Affairs Conference (GAC) will be taking place September 10 – 12th in Washington, DC, and Roanoke will be represented this year by Maya Mackey and Iliana Alvarez. We hope to see you there!

August 22, 2017

Logistics service providers and transportation intermediaries in order to run well-oiled operations should possess the risk management tools needed to help minimize losses and transfer risk. There are a number of components required in having a strong risk management toolbox that will go the distance for optimum success.   These risk management toolbox components include […]

August 17, 2017

Over the past several days, many of our customers may have experienced difficulties processing eBonds when using the Automated Commercial Environment (ACE) system. Our service representatives strive to keep you up-to-date on these issues so we then can convey this information to you. However, the fastest way to receive this information is directly from Customs […]

August 10, 2017