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2024 NCBFAA Scholarship & Application Announcement

Roanoke Insurance Group is delighted to once again sponsor  a $5,000 scholarship to students intending to join the trade industry. The National Customs Broker and Forwarder Association of America (NCBFAA) offers this $5,000 scholarship award yearly and will be presented to the winner at the NCBFAA annual conference in April 2024. The topic for this year’s scholarship will be “What are the key steps an organization should take to ensure that training, auditing, and engagement with a licensed customs broker and the sharing of industry information are effectively relayed to all employees, as well as properly documented to substantiate compliance […]

December 12, 2023

Events, Industry Insights

What is the Better Recovery Option – Carrier’s Legal Liability or Cargo Insurance?

As featured in 3PL Perspectives Magazine in October 2023 Shippers must understand the differences in recovery options and choose the best and most cost-effective method to safeguard their financial interests. Property brokers and forwarders can assist customers by providing insightful guidance on these commonly misunderstood options. Rules of the Road – Interstate Shipments Since 1906, the Carmack Amendment to the Interstate Commerce Act has provided a federal scheme of carrier liability for actual loss and damage to goods during interstate ground transportation. 49 U.S.C.A. § 14706. To recover under the Carmack Amendment, the shipper must demonstrate the following: Delivery of […]

November 29, 2023

Cargo Insurance

Roanoke Appoints a New Regional Vice President and Head of Sales

Roanoke has appointed two key leaders to new roles, effective November 1, 2023. Please join us in congratulating Patrice Lafayette for accepting the position of Regional Vice President, Western Region, and Grant Goldsmith, who has accepted a position as Head of Sales. Patrice has been a steadfast leader of Roanoke’s Western Region for more than 17 years. She started her career as a Bond Account Manager and has held several roles during her tenure, including Bond Manager and Director of Sales for the Long Beach Sales team, and most recently, has been responsible for managing relationships with many of our […]

November 02, 2023

Industry Insights

Clearing the Hurdles: How to Successfully Navigate Project Cargo Risks

Written by Andrew Johnson & featured in the American Journal of Transportation Imagine you have spent six months planning and bidding the transportation of a large piece of equipment. The shipment travels from origin to port and is loaded onto an awaiting vessel for the ocean voyage to the destination port. The equipment is offloaded to a railcar at the destination port, surveyed, and tied down with no apparent damages. Upon arrival at the rail siding, you are notified of paint transfer and un-determined damage to the equipment. Your first step is to notify the cargo owner so they aren’t […]

October 24, 2023

Cargo Insurance

Get the Highlights: World Shipping Council’s 2023 Report on Container Safety

On the open sea cargo losses happen. Every year, 100s of millions of cargo containers carrying goods valued into the trillions of dollars crisscross the ocean on ships. Transporting these goods safely requires proper packing, stowage, container weight, and securing of containers, but even when all these measures are carried out to perfection, containers get lost at sea. Severe weather and rough seas along with rare events such as ship groundings, structural failures, and collisions can cause significant losses. 2022 World Shipping Council “Containers Lost at Sea” Report The World Shipping Council (WSC) has released its annual report on containers […]

September 06, 2023

Cargo Insurance

CARM Release 2 Update: Compliance Insights for Customs Brokers and Importers

CARM Release 2 Important Update for Customs Brokers and Importers On August 11, 2023, CBSA’s CARM Engagement team released an important update on the next phase of the CARM project launch. Per their email to trade and logistics partners: “In October 2023, the CARM Release 2 system will be available for selected industry partners who want to test their own internal systems, and for software service providers to continue to certify their software with CARM. The proposed regulatory amendments continue on schedule with a planned coming-into-force date of May 2024, when CARM becomes the official system of record. Further enhancements are […]

August 15, 2023

Customs Bonds

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

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