November 10, 2021 | Industry Insights

Roanoke Insurance Group Launches New Website!

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Roanoke Insurance Group, your partner in insurance, surety bonds, ATA Carnet products and specialty services for the logistics and trade industries, has a new look and improved online performance! We are thrilled to announce the launch of our new website! The goal of the new site is to create an improved experience for our visitors and to share our revitalized branding which has been built from the ground up with insights gathered from clients and partners. The refreshed branding is designed to better reflect Roanoke’s culture, expertise, dedication and high performance.

The new website simplifies and streamlines navigation while adding expanded resources and greater online functionality. The site redesign makes it easier for clients to engage with Roanoke’s broad array of products and services.

Visit WHO WE SERVE in the main menu to see what risk management solutions best fit your business practices. If you see a coverage or service you don’t currently have access to, you can even apply online.

Or use the LOGIN link in our top level menu to jump into FastBond^TM, CarnetsOnline^TM, CoverageDock^TM, or PolicyTrack^TM to launch into your daily workflow.

This updated and enhanced functionality is part of our commitment to an online service experience that matches the friendly and expert personal service that you recognize when you work with Roanoke.

Along with the new site, Roanoke has launched a new brand promise: “Solutions That Go The Distance.” Roanoke is deeply committed to this ideal and has integrated it into our revitalized logo. The brand promise succinctly states Roanoke’s commitment to drive continued supply chain success for the trade and logistics industries by providing expert service and uniquely designed insurance, bond, and specialty solutions.

Roanoke has been here to support the trade and logistics community since 1935. We were the first provider of customs import bonds as well as the first appointed ATA Carnet provider in the United States. Roanoke has decades of partnership with the trade community, and we look forward to many decades to come as your risk management advisor and trusted provider of insurance, surety bonds, ATA Carnet products and specialty services. Thank you for your continued support, your trust in our people and products, and your friendship over the years!

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Roanoke Appoints a New Regional Vice President and Head of Sales

Roanoke has appointed two key leaders to new roles, effective November 1, 2023. Please join us in congratulating Patrice Lafayette for accepting the position of Regional Vice President, Western Region, and Grant Goldsmith, who has accepted a position as Head of Sales. Patrice has been a steadfast leader of Roanoke’s Western Region for more than 17 years. She started her career as a Bond Account Manager and has held several roles during her tenure, including Bond Manager and Director of Sales for the Long Beach Sales team, and most recently, has been responsible for managing relationships with many of our […]

Industry Insights

We are pleased to announce Karen Rzeszutko has been named President of Roanoke Insurance Group, effective August 1, 2023!

Karen has been a part of Roanoke for nearly 20 years. During this time, she has shown exceptional leadership skills and technical expertise in multiple customer-facing positions, such as Head of Marine & Liability Underwriting and Head of Liability Claims. Her most recent role was SVP, Chief Underwriting Officer, Marine at Munich Re Specialty Group N.A. where she was responsible for leading our inland, ocean and cargo liability underwriting teams. One of her notable contributions was developing essential insurance policies for our clients in the logistics sector. She also demonstrated outstanding dedication in promptly and favorably settling complex liability claims. […]

Industry Insights

Thank You to Karen Groff

We have important news to share with you. Karen Groff, President of Roanoke Insurance Group, has decided to leave the organization. Although our hearts are heavy with this news, we respect her decision and wish her all the best in her future endeavors. Karen played an integral role in Roanoke’s success over the past 30 years and solidified “The Roanoke Way” during her tenure as President. In her own words, Karen shares: “I will always treasure my time spent with Roanoke colleagues, clients and partners. The strong engagement and sense of community shared in this industry have been a constant inspiration […]

Industry Insights

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Who We Serve

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Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173

CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Roanoke Insurance Group Launches New Website!

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Solutions that Go the Distance.