Recent ACE Fix May Cause More Entry Rejections

By: Matthew L. Zehner – Vice President, Surety Information & Analysis For some time ACE was not properly matching the entry filed by the customs broker to the eSTB. It was only matching on 4 of the 5 data elements (not matching entry type). The entry should match exactly to the information filed on the […]


The Ins and Outs of ATA Carnets Seminar

On March 22nd, the FTA and Roanoke’s Amanda Barlow will present a timely seminar about ATA Carnets. An ATA Carnet is an international customs document that provides duty-free customs clearance for temporary exports into over 100 countries. ATA Carnets simplify these temporary exports by eliminating the need to post a temporary import bond or pay the import duties and taxes to […]

Events, Uncategorized

WESCCON 2017: The Breakdown

WESCCON 2017 is just a week away, and your Roanoke Trade team is preparing for another successful PCC event! This year we will be stationed at booths 30-31, and are looking forward to connecting with you! Making Changes We’re excited to announce a transition that has happened recently at Roanoke Insurance Group Inc. Karen Groff, […]

Events, Uncategorized

Ports Impacted by Hurricane Harvey

Hurricane Harvey’s aftermath is responsible for some serious issues surrounding the status of cargo and releases in the ports that were closed due to the violent storm. Roanoke representatives Vice President, Surety Information and Analysis Matt Zehner and Vice President, Surety Trade Relations & Business Development Colleen Clarke sat in on a conference call with Customs […]

Industry Insights, Uncategorized

CBP Steps up Collection Efforts

On 8/14/2017, CBP issued CSMS# 17-000489 – CBP Bills for Supplemental Duties, Taxes and Fees, or Vessel Repair Duties reminding the trade of the 30 day timeframe to pay bills. This change of policy is a result of recent CBP initiatives to increase collections. Any bill for supplemental duties, taxes and fees or vessel repair […]

Industry Insights, Uncategorized

World Maritime Day Celebrates the All-Importance of Shipping Industry

Celebrated this year on September 29, Worldwide Maritime Day, an official United Nations day, put the spotlight on the importance of shipping and maritime activities around the globe. This year’s theme, “Shipping: Indispensable to the World,” focused on the critical link between shipping and the everyday lives of people throughout the world. Approximately 80% percent […]

Industry Insights, Insights, Uncategorized

Professional Partnerships

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.


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