News & Insights

Roanoke is pleased to announce that effective September 1st, Megan Harrington was promoted to the position of Bond Manager for the Midwest, Baltimore and New England areas. Megan takes over for Maya Mackey who after many years of successfully running the department, is transitioning into a sales role for Roanoke. Megan started with Roanoke seven years ago in the Bond Department and quickly demonstrated that she was a go-to person and could be depended on to handle whatever came her way competently and with a smile on her face.  In 2016 she was asked to move to the Marine Department […]

October 23, 2018

Each year this gala event attracts several hundred industry leaders, government officials and members of the diplomatic community to celebrate open markets and the recipient of USCIB’s highest honor. This year Roanoke will be sponsoring the International Leadership Award Dinner.

September 27, 2018

Customs brokers and importers alike can be proactive with the management of their import bonds on goods subject to the Section 232 and 301 trade wars. Here’s how: Compile a list of your import clients affected by the new tariffs Access the latest lists of tariffs subject to Section 232 or Section 301 here. Suggest your importing clients obtain an ACE account and grant you “Sub Account” access to view their data. ACE reports are available to view entries by tariff number. Request access to our FastBond™ Management Reports Users with access to our Management Reports can run the “Entries […]

September 13, 2018

  Click here for an interactive list of costume ideas!

September 13, 2018

Due to Hurricane Florence and the safety of our staff, we will be closing our Charleston office starting today at noon, Tuesday, September 11th through Friday, September 14th and intend to reopen on Monday, September 17th. Please note that even though your specific customer service representative may be unavailable, if you have a question regarding your account, feel free to reach out to us at 1.800.ROANOKE (1.800.762.6653) or by email at infospot@roanokegroup.com.

September 11, 2018

  Roanoke Trade announces a new series of informal roundtable discussions that offer our clients an opportunity to ask questions pertinent to their business; operational procedures and client communication with a single topic focus. The first in this new series will feature our Bond Managers from around the country who will share the most frequent Q&As posed by you, our customers as they relate to tariffs and their impact on bonds. We invite you to grab a drink of your choice, take a seat and join us at our first roundtable discussion on September 12th from 1-2PM CT.    

August 29, 2018