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Karen has been a part of Roanoke for nearly 20 years. During this time, she has shown exceptional leadership skills and technical expertise in multiple customer-facing positions, such as Head of Marine & Liability Underwriting and Head of Liability Claims. Her most recent role was SVP, Chief Underwriting Officer, Marine at Munich Re Specialty Group N.A. where she was responsible for leading our inland, ocean and cargo liability underwriting teams. One of her notable contributions was developing essential insurance policies for our clients in the logistics sector. She also demonstrated outstanding dedication in promptly and favorably settling complex liability claims. […]
Glenn Patton, Managing Director for Roanoke Insurance Group Canada, sat with Tony Pelli of BSI Supply Chain Solutions to discuss supply chain risks and management strategies. From warehouse thefts to risks associated with transporting goods, there are many proactive checks that logistics service providers can implement to mitigate the impact of supply chain issues on their business. Below is a summary of some of the most concerning risks and tips for proactively addressing them. RISK: WAREHOUSE THEFT Although warehouse thefts were down slightly in 2022 compared to 2021 (29% to 26%), they continue to rank as the highest theft type, […]
Many Customs and trade laws carry significant financial consequences for importers, and of these laws, antidumping and countervailing duties pose some of the most dangerous ramifications. These provisions exist to protect domestic industries and producers from unfair foreign competition. Under U.S. law, goods are subject to assessment of “ordinary duties” based on their classification under the Harmonized Tariff Schedule of the United States. However, U.S. law also defines certain situations in which goods are being sold to the U.S. at prices below cost of production or below “fair market value”. This is referred to as “dumping”. Like ADD, CVD is […]
What were the top commodities stolen in 2022? What types of cargo thefts occurred most often? The answers to these questions and much more are now available in the 2002 Global Cargo Theft Report published in partnership with BSI Supply Chain Services and Solutions. Logistics service providers and cargo owners can leverage this information to understand their supply chain risks better and address potential vulnerability areas. In this report, Roanoke and BSI collectively assessed cargo crime in 2022 compared to previous years. In addition, we identified essential mitigation advice that companies could implement to prepare for the current trends and […]
We have important news to share with you. Karen Groff, President of Roanoke Insurance Group, has decided to leave the organization. Although our hearts are heavy with this news, we respect her decision and wish her all the best in her future endeavors. Karen played an integral role in Roanoke’s success over the past 30 years and solidified “The Roanoke Way” during her tenure as President. In her own words, Karen shares: “I will always treasure my time spent with Roanoke colleagues, clients and partners. The strong engagement and sense of community shared in this industry have been a constant inspiration […]
Roanoke Insurance Group is excited to announce the formation of our Client Experience department. This new department will be led by Amanda Barlow, who has served our clients in a variety of capacities throughout her tenure at Roanoke. Most recently as the Regional Vice President of our Western region. Roanoke’s Kylie Reinert will join Amanda in building our Client Experience Department as Client Success Enablement Manager, which is a role she has been performing for the past year. The Client Experience team will be laser-focused on one overarching goal—to identify and implement strategies which make it easy and enjoyable for […]
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